Panasonic ACD Report Server
DescriptionIndispensible Real-time Monitoring and Comprehensive Reporting for your Call Centre Business. Automatic Call Distribution (ACD) Report Server leverages and enhances the built-in ACD functionality in KXTDA100/200 and TDA600 telephone systems allowing businesses running Call Centres with extensive monitoring and detailed customised reporting - all designed to boost your business while reducing cost. ACD Report Server - brings the combined power of monitoring, analysing and reporting for your informal call centre.
- ACD (Automatic Call Distribution) Monitoring
- Analysis - Performance Graphs
- Incoming Call Reports
- Groups Reports
- System Reports
- Agent Reports
- Agent ID Based Reports
- Agent Log-In
- Management of Agents with Operator Codes
- Customer Data
Many continue to pay significantly over the odds for their outbound phone calls because the annual cost of the telephone.
In this ever demanding world, video conferencing is becoming more popular and is now being used as an integral business tool.